Email Settings

We do everything we can to configure our emails so that they arrive correctly in your Inbox. However, we cannot control how the various spam, junk and other filters work on the many different email clients and services available.

Here are some solutions we have found for the more popular services.

Gmail

How do I add Deepnews.ai to my address book and make sure I receive all emails?

The simplest method is when you open an email from Deepnews.ai, you will see a face icon in the top left corner next to the sender’s name. Hover over it with your mouse cursor (without clicking) and a window will appear. Then just click on “Add to Contacts”.

How can I prevent Deepnews newsletters from appearing in the “Promotions” or “Updates” tab?

It is likely that our emails have ended up in the “Promotions” or “Updates” tab. Drag one of the messages over to the “Primary” tab, a pop dialogue should appear to confirm this action with a message “Do this for future messages from…”, click “Yes”.

How do I create an automatic filter on Gmail to receive Deepnews newsletters in my inbox?

If you can’t receive our newsletters properly despite these tips, there’s one sure-fire way to do it: create an automatic filter in 6 steps.

  1. Open a newsletter message in Gmail
  2. In the three-point drop-down list at the top of the message, click on “Filter messages like this” 
  3. Check that the filter is set like this. From: newsletter@deepnews.ai 
  4. Click on “Create filter” 
  5. Select at the bottom of the choices “Categorise as” and click on “Primary”. You can also check “Always mark it as important”
  6. Click on “Create filter”.

Yahoo

I get Deepnews newsletters in my spam

Check your spam folder for an e-mail from Deepnews.ai. Select it and indicate that it is “not spam” on the icon at the top of your messages. Future emails should arrive directly in your inbox.

I want to add Deepnews newsletters to my address book

On your main mailbox, access your address book by clicking on the “Contacts” icon on the right below your name, among the three icons next to “Settings”. When this new page opens, click on the left on “New Contact”, then create a contact with the e-mail “newsletter@deepnews.ai”. Then click on “Save” to create the contact.

I want Deepnews newsletters e-mails to be directed to my inbox

Create an automatic filter. Click on the icon at the top right (small cogwheel) “Settings”, then at the very bottom “Other settings”. In the window that opens, choose “Filters” from the menu on the left. Click on “Add new filters” and create your filter by filling in the various fields as follows: Filter name “Deepnews”; From (contains) “newsletter@deepnews.ai”; Choose a destination folder “Inbox”.

Hotmail, Live, Msn, Outlook

I get Deepnews newsletters in my spam

Check your “junk mail” folder for an email from Deepnews.ai. Select it and indicate that it is “legitimate mail” on the icon at the top of your messages. Future emails will arrive directly in your inbox.

I want to add Deepnews newsletters to my address book

When you open an email from Deepnews, you will see in the top left corner next to the sender a circle containing the letter B. Hover over it with your mouse cursor (without clicking) and a window will appear. Just click on the three dots at the bottom right of the window and select “Add to contacts”. Validate by clicking on “Create”.

I want to add Deepnews.ai as an authorized sender

If this is not enough, go to the next step and add  “newsletter@deepnews.ai” as the authorized sender. To do this, click on the three dots in the top right corner of one of our emails and choose “Add to approved senders”.

How do I create a rule to receive Deepnews newsletters in my inbox?

Finally, if despite all these tricks Deepnews emails are still misdirected, we recommend creating an automatic rule, which will automatically move our Deepnews emails from one mailbox to another.